Privacy Policy

Beyond Borders Coaching

Effective Date: March 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Beyond Borders Coaching ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

We collect the following types of information:

Personal Information:

Name, email address, phone number
Information submitted through forms and booking calendars
Opt-in records and timestamps for SMS and email communications

Non-Personal Information:

IP address, browser type, and device information
Website usage and analytics data
Cookies and similar tracking technologies

Customer Communication:

Appointment details and preferences
Records of inquiries and communication
Feedback and service history

How We Use Your Information

We use your information to:

Provide and improve coaching services
Schedule and manage appointments
Communicate with you regarding your bookings and inquiries
Send SMS confirmations, reminders, and updates
Enhance website experience and performance
Maintain communication and consent records

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive messages related to our services, including appointment confirmations, reminders, and customer support updates.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with applicable communication and data privacy laws

Opt-Out Instructions:

You may opt out at any time by replying “STOP”
You will receive a confirmation message and no further SMS will be sent unless you re-subscribe

Message Frequency & Content:

Message frequency varies depending on your interaction with our services
Messages are strictly related to your inquiries, bookings, or requested services

Help & Support:

Reply “HELP” for assistance
Or contact us via email at [your email here]

Carrier Disclaimer:

Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to service providers necessary for delivering SMS messages (such as messaging platforms), and all data remains protected and confidential.

Information Sharing & Disclosure

We do not sell or trade your personal information.

We may share information with:

Service Providers:

CRM platforms (e.g., GoHighLevel)
Appointment scheduling tools
Messaging service providers

Legal Compliance:

When required by law or legal processes

Business Transfers:

In the event of business restructuring or transfer
All sharing excludes SMS opt-in data and consent for marketing purposes.

Data Security

We implement appropriate security measures including:

Data encryption
Secure access controls
Regular monitoring and updates

While we strive to protect your information, no system is 100% secure.

Cookies & Tracking Technologies

We use cookies to:

Improve website functionality
Analyze traffic and user behavior
Enhance user experience

You may disable cookies through your browser settings.

Your Rights & Choices

You have the right to:

Access or update your personal information
Opt out of communications at any time
Request deletion of your data
Withdraw consent for future communications

To exercise these rights, please contact us directly.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with the revised effective date.

Contact Us

Beyond Borders Coaching

Email: info@beyondborderscoaching.com
Website: https://www.beyondborderscoaching.com